About
Liwiro Finance Limited is a fast-growing, digital-first lending, non-deposit taking finance institution in Malawi, providing accessible financial solutions to underserved customers. MalaKwacha is our payroll-based loan product designed for civil servants, with repayments made through payroll deduction. We are expanding our distribution through an agent-based model and are looking for a strong leader to build and scale this channel.
Role Overview
The Channel Sales Manager will be responsible for building, managing, and scaling a nationwide agent network to drive loan origination for MalaKwacha, while ensuring high portfolio quality, compliance, and cost efficiency. This is a hands-on leadership role, combining sales, recruitment, training, and risk control.
Key Responsibilities
- Agent Network Development: Recruit and onboard new agents; build team hierarchy; ensure growth.
- Sales & Business Growth: Drive loan applications and disbursement volumes; monitor conversion and productivity.
- Training & Capacity Building: Design training programs; standardize scripts and processes
- Risk & Compliance Management: Prevent fraud and misrepresentation; enforce company policies.
- Performance Management: Track KPIs such as active agents, disbursement volume, and default rate.
- Field Operations: Conduct field visits and support agents.
Requirements
- Experience: 3–5 years in agent-based sales, distribution, or field sales team management.
- Must be more than 30 years old
- Have managed a team of at least 20 people.
- Skills: Strong recruitment ability, training capability, KPI management, integrity, execution focus.
- Preferred: Experience in payroll loans, existing agent network, insurance agent networks, understanding of civil servant ecosystem.
Key KPIs
- Active agents
- New agents
- Disbursement volume
- Portfolio quality.
Important Notes
- Extensive field work required.
- Strong emphasis on compliance and responsible lending.
- Incentives tied to both growth and portfolio quality.
Why Join Us
- Opportunity to build a nationwide agent network.
- Fast-growing fin-tech environment.
- Performance-driven culture with strong upside.
Compensation and Benefits
- Basic gross salary of up to MK1 million but negotiable base on experience and expertise.
- Company contributory pension program
How to Apply
If interested and you meet the above qualifications, please submit your application complete with CV, copies of relevant certificates and national ID to the following emails not later than May 6, 2026: hr@liwiromalawi.com, ceo@liwiromalawi.com. Copy: chairman@liwiromalawi.com