Business Solutions Executive

Why Airtel Business?

At Airtel Business, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Malawi.
Airtel Business is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace

JOB PURPOSE

The incumbent will be responsible for the implementation, execution and monitoring of all Enterprise VAS Market initiatives. He/she will develop solutions and programs to increase customer acquisition, sales revenue, usage, and retention. He/she will also develop pricing guidelines to ensure cost-effectiveness and competitiveness in the market

Key Responsibilities

• Manage the full product lifecycle, from ideation to launch and post-launch support.
• Ensure that all product prices are aligned with current trade requirements.
• Conduct a monthly review of the performance and productivity of all departments across KPIs and business customer segments.
• Launch sales engagement programs, partner with third parties, and represent the company in business forums.
• Test and validate all new products, including pricing changes, prior to deployment.
• Manage the end-to-end lifecycle of existing and new products, including user testing and documentation of change requests.
• Develop a value proposition for B2B VAS Solutions to increase service penetration.
• Build collaborative relationships with internal stakeholders to ensure customer satisfaction.
• Manage the management of calls for tenders and ensure compliance and delivery of won bids.

• Business degree, comfortable with technology and excellent advanced Excel skills.
• 3 to 5 years of experience in marketing and product management in the telecommunications industry.
• Good planning and organizational skills with project management experience.
• Business acumen with good communication skills.
• Knowledge of business planning, financial analysis, and budgeting processes.
• Customer orientation with strong problem-solving skills.
• Ability to lead and work in a team.
• Good interpersonal Skills to interact at all levels