Research Team Leader
Company: Progressive Research & Marketing Masters
Location: Lilongwe, Malawi
Job Type: Project Based
Deadline: 2026-05-29
About
Progressive Research and Marketing Masters, a leading marketing consultancy in Malawi established in 2015, is seeking highly motivated and professional individuals to join our team in Lilongwe for the following project-based positions:
Key Responsibilities:
- Supervision: Lead, motivate, and monitor a team of Research Interviewers.
- Quality Control & Back Checks: Conduct systematic back checks to verify the authenticity and accuracy of completed interviews.
- Data Integrity: Perform spot checks and audio monitoring to ensure strict adherence to ethical standards.
- Performance Tracking: Manage daily targets and provide project updates to Management.
- Training: Brief the team on project methodologies and provide ongoing coaching.
Qualifications & Skills:
- Education: A minimum of a Bachelor's Degree in Marketing, Business Management, Social Sciences, or a related field.
- Integrity: Must demonstrate unquestionable professional integrity and a commitment to honest reporting.
- Experience: Proven supervisory experience in a call centre or market research environment, specifically in quality assurance and back-checking.
- Languages: Full professional fluency in Chichewa and English.
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