Operations Officer

Company: National Oil Company of Malawi (NOCMA)

Location: Lilongwe

Job Type: Full Time

Deadline: 2026-04-18

Job Opening: Operations Officer – Distribution

About National Oil Company of Malawi (NOCMA)

The National Oil Company of Malawi (NOCMA) is a wholly owned Government of Malawi company, established on 10 December 2010 under the Companies Act of 1984. The Company began its operations in 2012 with the core objective of ensuring consistent fuel supply across Malawi.

NOCMA is responsible for the importation of petroleum products and acts as the Government’s agent in managing the country’s Strategic Fuel Reserves (SFRs), which are located in Blantyre, Lilongwe, and Mzuzu, with additional depots in Chilumba, Chipoka, and Mchinji.

Over the past fourteen years, NOCMA has significantly increased its national strategic importance. Its fuel importation market share grew from 10% in 2015 to an average of 77% by the 2025/2026 financial year. This expansion is supported by strengthened institutional capacity and strategic investments aimed at enhancing operational efficiency and effectiveness.

In its ongoing pursuit of sustained performance and excellence, NOCMA invites applications from suitably qualified and experienced candidates to fill key positions. Successful candidates will receive an attractive remuneration package, commensurate with their experience and qualifications, along with opportunities for a meaningful executive career within the oil and gas industry.

Position: Operations Officer – Distribution (NOC06) – Code: OO-D2026

Location: Head Office, Lilongwe

Purpose

The Operations Officer – Distribution is responsible for facilitating the efficient distribution of petroleum products from NOCMA depots to customers. This role involves effective order management, depot coordination, and supervision of delivery operations.

Key Duties and Responsibilities

  1. Efficiently receive and manage customer orders.
  2. Generate and process orders within the Company’s Operating System.
  3. Liaise with depots to coordinate truck loading according to established order schedules.
  4. Monitor and track order fulfillment to ensure timely delivery.
  5. Prepare and submit regular reports on distribution activities.
  6. Facilitate the receipt and verification of incoming fuel from suppliers.
  7. Oversee the dispatch of fuel from company reserves to meet operational requirements.
  8. Ensure compliance with safety, quality, and operational standards throughout the distribution process.
  9. Identify and resolve operational issues that may affect distribution efficiency.
  10. Support continuous improvement initiatives to optimize the overall distribution process.

Reporting Lines and Supervisory Responsibility

The Operations Officer – Distribution reports to the Senior Operations Officer – Distribution. This position holds supervisory responsibility over the Assistant Operations Officer – Distribution.

The Person: Required Competencies

  1. Planning and Organizing: Proven ability to plan and organize for the effective delivery of required outputs.
  2. Performance Management: Skilled in staff supervision and motivation.
  3. Communication and Reporting: Capable of preparing and presenting professionally researched papers that adhere to standard policies and other requirements.

Qualifications and Experience

  1. A Bachelor’s Degree in Logistics and Supply Chain Management, Business Administration/Management, Logistics, or any related field, obtained from an accredited institution.
  2. Full and current membership of a relevant professional body is considered an added advantage.
  3. A minimum of four (4) years of cumulative work experience, with at least three (3) years spent in a comparable role.
  4. Demonstrated experience using ERP systems, such as SAP, for order and inventory management.

Application Procedure

Interested candidates who meet the required qualifications and experience should submit their applications. These should include a cover letter, copies of certificates, a detailed curriculum vitae (CV), proof of membership of a professional body (where applicable), and the names, addresses, and phone numbers of three traceable referees to the following address:

The Chief Executive Officer
National Oil Company of Malawi
4th Floor, Kang’ombe House, City Centre
Private Bag 370
Lilongwe
Attention: The Human Resources & Administration Manager
Email: nocmajobs@nocma.mw

Applicants must clearly state the Code for the post they are applying for on the envelope or in the subject line of their email.

The closing date for receiving applications is 18th April 2026.

In line with the Gender Equality Act of 2013, female candidates are strongly encouraged to apply. NOCMA is committed to promoting diversity and ensuring equal opportunities for all applicants.

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