Accounts Relationships Executives

The best Network In Malawi

Telekom Networks Malawi Plc (TNM Plc) is at the forefront of Malawi’s digital advancement, providing cutting-edge connectivity, mobile financial services, and enterprise solutions designed to transform how businesses operate and expand.

As a rapidly growing and innovation-focused telecommunications and digital services provider, TNM is shaping the future of connectivity in Malawi. To support this forward-thinking vision, we are seeking to recruit highly skilled, commercially savvy, and relationship-focused professionals for our Enterprise Business Unit. The role is that of an Account Relationship Executive (ARE).

This is a significant opportunity for individuals who excel in fast-paced, results-oriented environments and are driven by achievement. The successful candidates will be instrumental in advancing TNM’s growth by proactively engaging Enterprise and SME clients, delivering bespoke solutions across connectivity and mobile financial services, and cultivating enduring strategic partnerships.

Join TNM and become part of a team dedicated to empowering businesses, driving digital transformation, and fostering sustainable growth in an increasingly interconnected economy.

Department:

Enterprise Business Unit

Location:

Lilongwe, Blantyre, Zomba, Mangochi, and Mzuzu

Reports to:

Manager Enterprise Business Solutions

Key Responsibilities

• Proactively identify, secure, and grow SME and enterprise customer bases through solution-oriented sales strategies.


• Manage client accounts comprehensively, acting as a trusted advisor throughout the customer lifecycle.


• Provide prompt and accountable responses to customer inquiries and service requests.


• Develop and present customized, value-driven solutions tailored to client needs.


• Cultivate and manage a robust sales pipeline to meet revenue objectives, collaborating with pre-sales, technical, and support teams to deliver integrated solutions.


• Oversee installations, activations, and service modifications in adherence to Service Level Agreements (SLAs).


• Drive opportunities for upselling and cross-selling, manage contract renewals, ensure billing accuracy, and support revenue assurance initiatives.

Qualifications and Experience

• Possess 2-5 years of demonstrable Business-to-Business (B2B) sales experience, with a pronounced emphasis on SME and corporate clientele.


• Relevant industry background in telecommunications, IT services, fintech, banking, or enterprise solutions is preferred.


• Exhibit strong capabilities in solution selling, including effective needs assessment and value-based sales of plans and services.


• Demonstrate experience in negotiating and managing commercial contracts for subscription-based offerings.


• Maintain a consistent record of achieving sales targets through effective pipeline management.


• Possess solid commercial and financial acumen, understanding pricing, margins, and profitability.


• A results-oriented sales professional with adept prospecting skills, high emotional intelligence, and excellent relationship management abilities.

Interested individuals are invited to submit their applications, including a Curriculum Vitae (CV) and details of at least two verifiable referees, to:

The Human Resources and Administration Director
Telekom Networks Malawi PLC
5th Floor Livingstone Towers
Blantyre

OR

Email: vacancy@tnm.co.mw

Applications must be received by Friday, 12th May 2026.