Invigilator

Role Title
Invigilator
Role Information
Role Type	Pay Band	Location	Duration	Reports to:
Freelance Contract	Hourly Paid	Malawi	One Year Renewable	Exams Operations Manager
Role purpose
To ensure that any test administered by the British Council runs smoothly on the test day/s and that all assigned test day duties and standards are met.
About us
The British Council provides access to English Language and other UK qualifications through its Examinations Services. The UK qualifications and assessments that we provide have the power to change people’s lives, enabling them to access life, study or work opportunities overseas or in their own countries. Qualifications and examinations are one of the most powerful drivers of improvements in teaching, learning and professional practice.   The British Council Examinations Services administers a wide range of UK exams on behalf of UK based Exam Boards and awarding bodies. These include English proficiency exams such as IELTS, school exams such as IGCSE, O and A levels for Cambridge Assessment International Education (CAIE) and Edexcel International, a range of professional and university qualifications such as ACCA (accounting).   In Malawi, we run exams in Lilongwe and Blantyre.   As an Invigilator, you will be part of a wider team of exams venue staff expected to support the delivery of a variety of tests in various locations. You will be required to work very closely with British Council Examinations Services staff, other venue staff and venue service providers to ensure the test days run smoothly.
Geopolitical/SBU/Function overview:
British Council has been operating in Malawi for several years, with our offices located in Lilongwe and Blantyre. We have established a strong reputation for educational services and cultural relations. We maintain excellent relationships with the government, arts and cultural organizations, academia, and increasingly with corporate organizations. We continue to build on these partnerships to expand our reach and impact. We occupy a significant place in the English language assessment market in Malawi and work with other examination boards. We are also exploring opportunities to expand this work further. In British Council terms, Malawi is part of the SSA region, and the examinations department is one of the most fundamental units that generate income. It is responsible for administering UK exams in Malawi.
Main opportunities/challenges for this role:
Contribute to exams delivery in Malawi. Ensure full adherence and implementation of exams quality compliance and audit standards in line with British Council and awarding bodies’ standards and regulations. Work with a diverse group of venue staff/ invigilators effectively and efficiently.

Threshold requirements:
Passport requirements/ Right to work in country	Must be able to legally work in the country of appointment.
Direct contact or managing staff working with children?	YES – Appropriate police check
Notes	You will be paid on an hourly basis.

You may be required to work weekends (Saturdays and /or Sundays), public holidays, extended hours in the early morning or late evening, as this is when many examinations take place. You must have the flexibility to work beyond the prior agreed work schedule

DBS checks or local equivalent requiredPerson Specification:Minimum / essentialDesirable 

• English language level of CEFR B1 (Listening, Speaking, Reading, Writing skills) or equivalent (eg Cambridge English PET, IELTS 5)

OR

 

• English language level of CEFR B2 (Listening, Speaking, Reading, Writing skills) or equivalent (eg Cambridge English FCE, IELTS 6.5)

OR

• Good command of written and spoken English

  Minimum / essentialDesirable

• Any Diploma or equivalent

Higher secondary / high school level certificate or equivalent and Teaching QualificationMinimum / essentialDesirable

• Customer Service: experience of responding to children/ young adults and parents’ needs (as customers) in a professional manner, to a high level of quality.

 

Awareness of safeguarding and promoting the welfare of children.

 Role Specific Skills (if any)

• Punctual and reliable. Schedules are fixed in advance, and it is essential that invigilators arrive on time to ensure the exam starts on time.
• A good working knowledge of spoken and written English (minimum of B2), as well as the local language. Exam instructions are given in either English or the local language, as defined by the Exam Board. Venue staff/ invigilators may be required to use only English when communicating with both candidates and colleagues at exam venues.
• To demonstrate level of spoken and written English, invigilators will be asked to either provide a certificate of a recognized English Language test, or may be required to sit an APTIS test (speaking, listening, reading and writing) as part of the application process.
• Good attention to detail. Procedures vary for different Exam Boards and types of exams, and these must be followed with precision for each type of exam.
• Customer service and people skills.  Our exam candidates include a wide range of people from different backgrounds who may be nervous on the day of their exam and need to be dealt with politely, confidently, calmly and efficiently. It is essential that our venue staff have the ability to understand and respond effectively to customer needs and deliver high quality service.
• Basic computing skills. Electronic equipment and internet-based software is used to prepare and deliver examinations. It is essential that supervisors be familiar and comfortable using these tools and use the internet on a regular basis.
• Managing people and holding people accountable. Supervisors will direct the activities of a number of assistant supervisors, examiners, invigilators and marshals who are allocated to the test. Supervisors will need to have the skills and authority to ensure that all staff follow appropriate procedures.

British Council Core SkillsUsing technology level 1: Operates as a basic user of information systems, digital and office technology. Able to use British Council systems and software, and the internet, to do the job and manage documents or processes.

 

Planning and organising level 1: Is methodical. Able to plan own work over short timescales for routine or familiar tasks and processes. Has a good attention to detail. Is punctual and reliable.

 

Managing people level 2: Supervises a small team of people doing similar jobs to deliver short term tasks to agreed quality and time standards.

 

Communications in English level 1: Communicates clearly and effectively. Listens to others and expresses self clearly, with grammatical accuracy and awareness of a diverse audience in speaking and writing.

 

Managing Risk level 1:

Has track record of identifying and highlighting risks and suggesting mitigating actions.British Council BehavioursBeing accountable (Essential):

Giving constructive feedback to others in a way they can understand and accept.

 

Working together (Essential):

Works well with others, is approachable and flexible.