Cashier

Cashier

KhumChid Impact, an organization dedicated to enhancing governance and safeguarding resources through partnerships with boards, executives, NGOs, DFIs, government agencies, and development partners, is seeking a full-time, on-site Cashier. Based in Lilongwe, this role is crucial for accurately and professionally managing daily cash and payment transactions. The Cashier will process customer payments, issue receipts, handle various payment methods including cash, mobile money, and electronic transfers, and meticulously balance the cash drawer at the end of each shift. Maintaining orderly payment records, assisting with basic transaction reconciliation, and promptly escalating any discrepancies to the supervisor are key duties. This position also requires providing excellent customer service, addressing payment-related inquiries, and directing clients to the appropriate team members. Adherence to established financial procedures, internal controls, and support for the broader finance and operations team in maintaining a secure and transparent payment environment are essential.

Qualifications

• Exceptional numeracy skills and a high degree of accuracy in handling cash, mobile money, and electronic payments.


• Fundamental understanding of bookkeeping or accounting principles, including transaction recording and reconciliation.


• Strong customer service abilities, characterized by clear communication, professionalism, and effective management of queues and inquiries.


• Familiarity with point-of-sale systems, payment terminals, and standard office software (e.g., Excel, email applications).


• Keen attention to detail, reliability, and the capacity to follow financial procedures and internal control guidelines precisely.


• Demonstrated integrity, discretion, and a firm commitment to the secure handling of funds and confidential information.


• Ability to work effectively on-site in Lilongwe, manage time efficiently, and collaborate seamlessly with finance and operations teams.


• A secondary school certificate is mandatory; a certificate or diploma in accounting, finance, business, or a related discipline will be considered an advantage.


• Prior experience in a cashier, teller, or similar financial support role is preferred.