Professional Waiter

About

Nkhotakota Pottery Lodge is a hospitality and tourism establishment located in Nkhotakota, Malawi, along the beautiful shores of Lake Malawi. The lodge provides accommodation, restaurant and food services, conference facilities, camping, and other hospitality experiences for both local and international guests.

Nkhotakota Pottery Lodge is looking for professional, experienced, hardworking, and reliable individuals to join our team in the following positions.

We are therefore looking for passionate, experienced, hardworking, and professional individuals who can contribute to maintaining and improving our standards.

Key Duties

• Excellent customer service and communication skills.
• Professional, polite, friendly, confident, and welcoming personality.
• Good knowledge of food and beverage service procedures.
• Ability to take guest orders accurately and serve food and beverages professionally.
• Excellent knowledge of table setting and table presentation.
• Ability to properly arrange and decorate tables for breakfast, lunch, dinner, conferences, weddings, and special functions.
• Good knowledge of cutlery, crockery, glassware, napkin folding, and professional table presentation.
• Ability to explain menu items and assist guests with their food and beverage choices.
• Good knowledge of beverages including tea, coffee, juices, soft drinks, and other refreshments.
• Ability to provide professional table service while maintaining a high standard of guest care.
• Ability to handle guest requests, complaints, and special requirements professionally.
• Good understanding of restaurant and service-area cleanliness and hygiene.
• Experience serving conferences, corporate groups, tourists, weddings, and large functions is an added advantage.
• Well-groomed, smartly dressed, punctual, honest, and disciplined.
• Ability to work effectively as part of a team and independently when required.
• Willingness to work flexible hours, including weekends and public holidays when required.

Qualifications

• Minimum of 4 years’ proven experience working as a waiter in a hotel, lodge, restaurant, or similar hospitality establishment.
• Certificate or training in Hotel Management, Hospitality, Food & Beverage Service, or a related field is an added advantage.

How to Apply

Interested and qualified candidates should submit:

• An updated CV
• Copies of relevant certificates
• Contact details of two referees
• A brief application letter explaining why they are suitable for the position

Applications should clearly indicate the position being applied for: WAITER.

Send applications by email to: careers@musandi.de

Only shortlisted candidates will be contacted.