WE’RE HIRING | DELIVERY MANAGER

Job Title: Delivery Manager

Hyve Mobile is seeking an exceptional Delivery Manager with over 10 years of experience to lead projects for our dedicated team supporting a major South African mobile operator.

Overview of the Role

The Delivery Manager will spearhead the creation, planning, execution, and successful closure of project deliverables. This role is pivotal in achieving the objectives of multiple projects and initiatives across diverse teams and systems, both internally and externally.

Role Responsibilities

• 1 Client Ownership & Stakeholder Management
  
  
  
  • Serve as the primary point of contact for the network operator, cultivating strong, trusted relationships across their operational departments.
  
  
  • Facilitate alignment on priorities and expectations between the network operator and Hyve.
  
  
  
  


• 2 End-to-End Project Delivery
  
  
  
  • Assume full ownership of the project lifecycle, from conception through completion, for multiple concurrent programs. This includes defining scope, managing implementation timelines, and ensuring delivery meets agreed-upon quality standards.
  
  
  • Lead project initiation, planning, and milestone execution. Facilitate cross-functional team and client meetings to maintain project momentum.
  
  
  • Employ an agile methodology for prioritization, effectively managing scope and schedules to maximize value delivery.
  
  
  
  


• 3 Resource Orchestration
  
  
  
  • Assemble and coordinate project teams, dynamically drawing dedicated resources and specialized expertise from the broader Hyve pool as delivery needs evolve.
  
  
  • Negotiate capacity, delivery timelines, and resource allocation across competing projects and business demands.
  
  
  
  


• 4 Risk, Quality & Performance Management
  
  
  
  • Proactively monitor project health, identifying risks, issues, and scope creep early to implement corrective actions before they impact delivery.
  
  
  • Promptly escalate blockers and commercial concerns to internal leadership and client stakeholders.
  
  
  • Provide clear, regular reporting on progress, risks, and resource utilization.
  
  
  
  


• 5 Strategy & Continuous Improvement
  
  
  
  • Contribute to the network operator's delivery roadmap and Hyve's internal capacity planning, aligning technical capabilities with client strategy.
  
  
  • Champion lessons learned and advocate for process enhancements to continuously strengthen the delivery model.
  
  
  
  

Role Requirements

We are seeking a highly organized Delivery Manager with an unwavering focus on outcomes and a passion for exceptional delivery. Key competencies include:

• Strong Stakeholder Engagement: Excellent communication and negotiation skills, with the confidence to engage internal and external stakeholders at all levels.


• Multi-Project Agility: Ability to manage and prioritize multiple concurrent deliverables without compromising quality.


• Keen Attention to Detail: Proactively identify scope drift, schedule risks, and quality gaps before they become significant issues.


• Strong Organisational Discipline: Employ a structured, systematic approach to planning, tracking, and reporting across complex projects.


• Self-Starter Mindset: Confident, driven, and proactive individuals who focus on finding solutions.


• Technical Fluency: Ability to quickly understand technical requirements and engage in informed discussions with engineers and architects, even without direct hands-on experience.

About Us

1 What We Do

Hyve Mobile is a Cape Town-based SaaS company specializing in the Mobile & Telecommunications sector. Our advanced Service Delivery Platform (SDP) is utilized by leading network operators globally to develop, manage, and expand their digital service offerings. The Hyve SDP integrates with core network systems, providing a unified platform for digital service providers to manage direct carrier payments, communicate via network channels, and gain insights through our robust reporting framework. Network operators can rapidly configure and launch new digital services via the SDP's management dashboard, while customer support is streamlined through integrated tools and reports. Our SDP is designed to analyze billions of transactions, offering deep insights into customer behavior and optimizing service flows for maximum adoption. Our digital experts also curate and manage a diverse range of premium digital services, supported by a dedicated digital marketing team executing large-scale, multi-channel campaigns for exceptional ROI on digital ad spend.

2 Our Culture

Hyve fosters a dynamic, enjoyable, and tech-startup-oriented culture. We value our team environment, and every member plays a crucial role in shaping and contributing to it. Hyve provides the necessary support and leadership for all team members to grow and succeed. We believe that work should be a fulfilling part of life, and we strive to create a supportive environment where colleagues become like a second family. We work hard and celebrate our successes together.

3 Our Year-round Perks

• Flexible Hours: Accommodate non-early risers with adjustable work schedules.


• Quarterly Company Events & Socials: Enjoy engaging events with good food, drinks, and conversation.


• No Dress Code: Embrace a casual work environment; dress as you feel comfortable.


• Take a Break: Receive 20 days of Annual Leave, plus an additional day for your birthday!


• Reward Loyalty: Special gifts are provided on your birthday each year.


• Increasing Benefits: Benefits grow with your tenure at the company.


• Remote Flexible: Option to work from home or utilize the office space, complete with a popcorn machine, table tennis, and after-work activities.

Our Hiring Process

Our hiring process is designed to be straightforward and relaxed. After reviewing your CV, we will invite suitable candidates for an interview to discuss our company, your background, and the potential for collaborative success. Given current circumstances, some interviews will be conducted online, and you may be asked to record responses to specific questions. If we mutually determine a strong fit, we will extend an offer of employment.

How to Apply

📧 Please email Skye@Hyvemobile.co.za to submit your application.