ENKOSI LUXURY COACHES LIMITED

Enkosi Luxury Coaches Limited, a fast growing cross border passenger and courier services company, invites applications from ambitious and suitably qualified and well experienced candidates to fill the following positions tenable at its Lilongwe office.

1. OPERATIONS MANAGER

Major responsibilities will include, but not limited to the following;

• Manages the company’s operations.
• Oversees daily operations; ensuring efficient workflows, service delivery, and process consistency throughout the organization.
• Ensures the company is efficient by deploying innovative business process improvements.
• Develops and implements operating procedures that optimize productivity by ensuring all operational inefficiencies are eliminated.
• Ensures customer satisfaction by constantly engaging them and providing various customer feedback mechanisms/channels and attending to such feedback as necessary.
• Coordinates cross-functional teams, supervises and mentors staff by fostering a culture of accountability and growth.
• Supports the Administrative Executive in ensuring compliance to all regulatory and legal requirements by implementing risk mitigating initiatives for actual and potential risks.
• Ensures employee and customer safety by complying with health and safety regulations while proactively managing risks.

Minimum Level of Education and Work Experience

• Bachelor’s Degree in Logistics, Supply Chain, or any related field.
• A minimum of 3 years work experience at supervisory or managerial level.
• Experience in fleet management will be an added advantage.
• Strong analytical and problem-solving skills.

Personal Attributes

• Excellent interpersonal skills
• Ability to perform under pressure without compromising work standards
• Self-motivated and energetic.
• Team player

2. MARKETING OFFICER

Major responsibilities will include, but not limited to the following;

• Leads in the development of the marketing strategy
• Leads in the execution of the marketing strategy in relation to business development
• Develops all marketing and brand communications according to approved brand standards
• Provides information on business development that impacts the marketing strategy
• Develops and recommends all marketing communications for approval
• Develops campaign concepts for the Company
• Ensures branding of offices, buses, and other Company vehicles is done according to approved brand standards
• Ensures the Company has enough branding materials at all times i.e banners, marketing materials
• Implements all approved campaigns for the Company
• Monitors and reviews performance of all campaigns
• Ensures all campaigns spend are within approved budgets
• Manages marketing agency activities and relationships

Minimum Level of Education and Work Experience

• Bachelors Degree in Marketing, Social Sciences, Economics, Business Administration, Mathematical Science
• Statistical Analysis, Project Management, and Presentation skills (written and oral)
• Analytical and interpersonal skills
• 3 years experience in a similar role
• CIM (Chartered Institute of Marketing) membership an added advantage

Personal Attributes

• Excellent interpersonal skills
• Ability to perform under pressure without compromising work standards
• Self-motivated and energetic.
• Team player

3. HOSTS (3 Posts)

Major responsibilities will include, but not limited to the following;

• Ensures customer satisfaction by interacting with them in a friendly manner and providing in-transit assistance and information to customers/passengers
• Ensures customers/passengers feel at home by welcoming them aboard, assisting them with seating, and provide key information about travel procedures and safety protocols
• Keeps customers/passengers well informed by making timely important announcements at take-off, in-transit, and upon arrival
• Ensures customers/passengers in-transit welfare and safety by coordinating emergency evacuation where necessary in coordination with the drivers

Minimum level of Education and Work Experience

• Malawi School Certificate of Education plus Certificate in Customer Service or Hospitality
• Excellent communication and interpersonal skills
• Ability to handle customers professionally under pressure

Personal competencies

• Excellent interpersonal skills
• Ability to perform under pressure without compromising work standards
• Self-motivated and energetic.
• Team player

4. BUS DRIVERS (5 Posts)

Major responsibilities will include, but not limited to the following;

• Safely drives passenger buses and other vehicles to destinations as required by the company by ensuring adhering to all road safety rules
• Ensures that all vehicles are roadworthy and comply with traffic regulations by keeping track of routine vehicles service and all required permits
• Ensures a cordial relationship with customers by effectively communicating with them to ensure smooth operations and timely route management
• Assists luggage staff in loading by coordinating with luggage supervisor and his team to ensure luggage is loaded properly and that there is no overloading
• Ensures safe and efficient operations of buses and other motor vehicles by following the company’s standard operating practices
• Prioritizes safety of passengers and their property by ensuring that he complies with road safety requirements
• Mitigates operational risk by ensuring that vehicles are inspected, adherence to safety protocols, and compliance with other regulations
• Ensures that the company has up to date records by documenting travel occurrences and other administrative issues such as mileage, fuel use, and incidents.

Minimum level of Education and Work Experience

• Malawi School Certificate of Education (MSCE), valid professional driving license (class DE)
• Clean driving record
• Minimum of 3 years cleaning driving experience
• Good communication and customer service skills

Personal competencies

• Excellent interpersonal skills
• Ability to perform under pressure without compromising work standards
• Self-motivated and energetic.
• Team player

5. FINANCE AND ADMINISTRATION ASSISTANT

Major responsibilities will include, but not limited to the following;

• Maintains a good accounting regime by keeping records and receipts, processing invoices, preparing customer statements, reconciling accounts.
• Ensures employees are paid their salaries in time by preparing payroll in good time for authorization.
• Enhances the company’s profitability by ensuring cost effective procurement and other expenses.
• Promotes accounting efficiency by interpreting financial data, identifying variances, and recommending corrective actions in collaboration with the operations team and external auditors.
• Assists with capital adequacy reports by liaising with the operations team.
• Reviews withholding taxes and PAYE, ensuring that correct rates have been applied and pays within deadlines.
• Reviews and ensures VAT is paid within deadlines.
• Obtains all tax account balances and agrees to General Ledger (GL)
• Passes monthly entries for taxes
• Reconciles all tax account balances from the opening positions to payments made to closing positions

Minimum level of Education and Work Experience

• Diploma in Accounting, Finance, Business Administration, or any related field
• Proficiency in accounting software
• Knowledge of financial reporting and reconciliations
• 3 years’ experience in a similar role

Personal competencies

• Excellent interpersonal skills
• Ability to perform under pressure without compromising work standards
• Self-motivated and energetic.
• Team player

How to Apply

If you meet the above minimum requirements and are interested, please send your applications with updated CV, copies of certificates and names of three traceable referees to the following address;

Chief Executive Officer, Enkosi Luxury Coaches Limited
P.O. Box 160, Blantyre

Email: enkosi@enkosicomw.com

The closing date for receiving applications is Friday 13 March, 2026. Only short-listed candidates will be acknowledged.