Product Manager – Tours and Packages

About

Kwenda is a multi-award-winning Malawian travel technology (TravelTech) and e-ticketing startup on a mission to simplify how people discover, book and access travel and entertainment experiences. As we continue expanding our range of travel-related products and experiences, we are looking for an experienced, commercially minded and proactive professional with expertise in tour packages to join our growing team.

About the Role

The Product Manager – Tours and Packages will be responsible for developing, managing and growing Kwenda’s tours and travel packages. The role involves identifying opportunities, building attractive travel products, coordinating suppliers, managing pricing and actively driving sales. We are looking for someone with a strong understanding of the tourism industry in Malawi and Southern Africa, who can turn travel opportunities into well-structured, marketable and profitable products.

Key Responsibilities

• Product Development: Develop and manage tours and travel packages from concept to launch, combining relevant services such as accommodation, transport, activities, flights and other travel experiences.
• Supplier and Partner Management: Identify, negotiate and maintain relationships with hotels, transport providers, tour operators and other relevant tourism partners.
• Pricing and Commercial Performance: Develop package costing and pricing structures that remain competitive while supporting profitability and revenue growth.
• Sales and Market Growth: Actively drive bookings and sales, identify new market opportunities, and develop strategies to increase demand for Kwenda’s travel products.
• Product Marketing and Performance: Work with the Marketing team to promote available packages, monitor product performance and customer feedback, and recommend improvements based on market trends and business results.

Key Requirements

• A diploma or bachelor’s degree in Tourism, Travel and Tourism Management, Business Management, Marketing or a related field.
• At least three years of relevant experience in tourism, travel, hospitality, product management, sales or business development.
• Strong commercial awareness and the ability to identify opportunities and translate them into viable products.
• Excellent negotiation, communication, planning and relationship management skills.
• Strong organisational and problem-solving abilities, with the capacity to manage multiple priorities in a fast-paced environment.

Added Advantage

Experience developing, costing, coordinating or selling tour packages through a travel agency, tour operator, destination management company or hospitality business will be an added advantage.

How to Apply

Interested candidates should submit their CV and cover letter via email to HR@kwenda.co. Email Subject: Product Manager – Tours and Packages. Application Deadline: 22 October 2026. Only shortlisted candidates will be contacted. Kwenda is an equal opportunity employer.