Direct Sales Agents

Main Duties and Responsibilities

• TNM Agents rebalancing.
• Identification, recruitment and rollout of new TNM Agents and Franchisees in all markets in assigned territory.
• Daily management of TNM agents and Franchisees both new and existing ones.
• Resolution of customer complaints and queries in assigned territory.
• Reactivation and training of customers with dormant Mpamba accounts.
• Enhancement of outlet and market visibility.

Academic Qualifications and Experience Required

• Minimum of 3 years in sales and distribution preferably in the Fast-Moving Consumer Goods (FMCG) industry.
• Malawi School Certificate of Education (MSCE).
• Competent and licensed motorcycle rider.
• Attention to detail.
• Self-motivated and results-oriented approach to work.
• Ability to operate autonomously, demonstrate initiative in problem-solving and decision-making skills.
• High integrity.
• Ability to strive in a fast-paced and demanding service environment.
• Strong communication skills.
• Confidentiality and trustworthiness.
• Computer literate (Microsoft Office Suite, specifically Word, Excel, Power Point and Outlook).