Director of Nursing

POSITION OVERVIEW:

The Nursing Manager/Director serves as a key member of the Senior Management Team (SMT), holding primary responsibility for the comprehensive nursing care provided within CURE Hospital. This role involves staff management, budget oversight, recruitment processes, and disciplinary actions as needed. The Nursing Manager/Director ensures all patient care departments meet established standards and adhere to relevant policies and guidelines. They will also oversee departmental budgeting, manage order processing, and direct nursing programs.

ESSENTIAL DUTIES:

Nursing Management

1. Act as a vital liaison between nursing staff, medical practitioners, and healthcare administrators.


2. Foster a motivating and supportive environment for staff, promoting excellent patient care.


3. Develop and implement nursing department policies and procedures, ensuring comprehensive staff training.


4. Oversee the implementation of best practices in nursing, including shift management and infection prevention protocols.


5. Manage the recruitment, onboarding, and training of new nursing personnel.


6. Establish short-term and long-term departmental goals, encompassing staffing levels, procedural improvements, and standards of care.


7. Provide direct supervision to all nursing department staff.


8. Develop nursing staff schedules and monitor adherence to staffing ratios.


9. Conduct and document regular performance evaluations for nursing staff.


10. Ensure the nursing department's full compliance with all local and international policies and regulations.


11. Lead the formulation of the nursing department's budget and monitor its utilization.


12. Develop leadership capacity within the nursing team and implement succession planning strategies.


13. Complete all required monthly reporting accurately and on time.


14. May be required to participate in an on-call rotation.

Nursing Practice

1. Monitor the outcomes of nursing care to ensure high quality and the consistent application of the nursing process.


2. Enhance patient care handover procedures and inter-departmental communication.


3. Ensure the implementation of nursing surgical safety measures, both pre- and post-operatively.


4. Regularly identify and address gaps in nursing practice.


5. Implement ongoing capacity-building initiatives for all nurses based on patient care needs and identify relevant training modules.


6. Strengthen nursing documentation practices and develop appropriate tools.


7. Implement effective patient and family education programs.


8. Undertake occasional shifts on the ward to maintain clinical knowledge and skills through direct patient interaction.

Quality and Patient Safety

1. Monitor and maintain the Nursing Quality Indicators dashboard, utilizing the data to drive improvements in nursing processes.


2. Report and investigate all patient sentinel events, implementing recommendations for corrective action.


3. Ensure the implementation of patient safety measures, including fall prevention and medication error reduction.


4. Strengthen and implement safe medication administration and monitoring processes.


5. Conduct regular closed and open chart audits of nursing documentation, using the findings for improvement.


6. Ensure adherence to SafeCare standards, particularly those related to clinical and nursing practices.


7. Participate actively in Quality and Patient Safety (QPS) committees and internal audits.


8. Identify nursing practice gaps and lead quality improvement (QI) projects.

Infection Prevention and Control (IPC)

1. Implement the hospital's Infection Prevention and Control Program, policies, and procedures.


2. Ensure that IPC staff training is conducted on a quarterly basis.


3. Monitor hospital-acquired infections through surveillance and use the data for process improvements.


4. Implement the waste management program, policies, and procedures.

Other Duties

1. Participate in monthly QPS quorum meetings.


2. Perform any other duties assigned in accordance with CURE International policies.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. A Master’s degree in Nursing from a recognized institution, along with a current, unrestricted license to practice, is mandatory.


2. Candidates holding a Bachelor's degree in Nursing with a Master's degree in Nursing Administration, Healthcare Management, or a related leadership qualification will be considered.


3. A minimum of 8 years of post-graduation experience, including at least 2 years in pediatric nursing.


4. A minimum of three (3) years of experience in a Senior Leadership Position or team supervision role.


5. Experience with quality management certification or accreditation processes (e.g., SafeCare, JCIA).


6. Demonstrated experience in formulating clinical policies and procedures.

KNOWLEDGE, SKILLS & ABILITIES:

1. Exceptional leadership and communication skills.


2. Strong analytical and writing capabilities.


3. Excellent interpersonal, verbal, and written communication skills.


4. Proficiency in computer applications and software used by CURE.


5. Comprehensive knowledge of standard nursing concepts, practices, and procedures.


6. Understanding of common safety hazards and precautions for maintaining a safe working environment.


7. Robust supervisory, educational, and performance evaluation skills.


8. Strong documentation abilities, including the capacity to quantify and report on the outputs, outcomes, and impact of Nursing Department activities regularly.


9. Aptitude for working with numbers and performing basic analysis.

COMPETENCIES:

1. Communication Skills – Takes responsibility for actions and outcomes, persists through obstacles, demonstrates dependability under difficult circumstances, and exhibits a sense of urgency in achieving results.


2. Decision Making & Problem Solving – Takes decisive action to solve problems while demonstrating sound judgment and a realistic understanding of issues; applies reason even in emotionally charged situations; reviews facts and weighs options carefully.


3. Integrity – Exhibits tact, maintains confidentiality, fosters an ethical work environment, prevents inappropriate coworker behavior, gives proper credit to others, and handles all situations with honesty.


4. Conflict Management – Effectively responds to and resolves difficult and sensitive inquiries or complaints from patients, caregivers, employees, and visitors within the nursing department.


5. Attention to Detail – Remains alert in a high-risk environment; adheres to detailed procedures and ensures accuracy in documentation and data; closely monitors processes; concentrates on routine work details and maintains organized records.

WORK ENVIRONMENT:

The work environment described herein is representative of that encountered by an employee performing the essential functions of this position. All duties must be performed in accordance with appropriate safety and security standards.

The ambient noise level in the work environment is typically moderate.

REASONABLE ACCOMMODATIONS

To ensure successful performance, an individual must be able to fulfill each essential duty satisfactorily. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential duties.

Interested individuals are encouraged to submit applications promptly. Applications will be reviewed on a rolling basis, and the advertisement will close upon receipt of a sufficient number of qualified applicants. Beit-CURE Children’s Hospital Malawi (BCHM) is a Christian mission hospital dedicated to providing free orthopedic and reconstructive surgeries for children with correctable physical disabilities in Malawi. Our core mission is “Healing the sick and proclaiming the Kingdom of God“.

CURE VALUES:

All employees of CURE are expected to uphold and embody the following CURE Values:

• Christ-Like Compassion – We respond to the needs of children and families with kindness, mercy, and healing. “Truly I tell you, whatever you did for one of the least of these brothers and sisters of mine, you did for me.” – Matthew 25:40


• Joy in Service – We find fulfillment in serving children and helping them live life to its fullest. “Worship the LORD with gladness; come before him with joyful songs.” – Psalm 100:2


• Faithfulness in Prayer – We place our dependence on God as the ultimate source of life transformation and community change. “Rejoice always, pray continually, give thanks in all circumstances; for this is God’s will for you in Christ Jesus.” – 1 Thessalonians 5:16-18


• Integrity Always – We commit to doing what is right and honoring our promises. “For we are taking pains to do what is right, not only in the eyes of the Lord but also in the eyes of man.” – 2 Corinthians 8:21


• Intentional Relationships – We humbly collaborate with our patients, partners, and colleagues to achieve a multiplied impact. “And let us consider how we may spur one another on toward love and good deeds” – Hebrews 10:24


• Commitment to Excellence – We strive to deliver the highest standards of care and professionalism in all our endeavors. “Whatever you do, work at it with all your heart, as working for the Lord, not for human masters” – Colossians 3:23