People Operations Associate (Reposted)

About the Role

Wave is seeking a dynamic People Operations Associate to manage our offices in Lilongwe and upcountry locations. This role is crucial for ensuring the smooth functioning of our daily operations, supporting our growing team, and upholding our company culture. If you are a fast-paced, data-driven individual energized by building systems and achieving results, this is the opportunity for you.

Key Responsibilities

• People Operations: Implement and maintain HR policies, procedures, and administrative systems; onboard new staff and integrate them into Wave's culture; manage employee records (compensation, benefits, performance reviews, etc.); process work permits; serve as the primary contact for all people-related matters.
• Office Management & Administration: Oversee daily office operations, ensuring quality working conditions and health and safety compliance; create monthly operational reports; manage the front desk, utilities, security, supplies, and inventory; maintain a clean and organized work environment; manage security staff; process facility utility payments; support initiatives to enhance the working environment.
• Logistics: Arrange domestic and international travel (visas, flights, hotels, car rentals); manage fleet, fuel, and driver services; oversee office budgets and procurements; monitor and manage the canteen and other vendors; plan corporate events, including happy hours, retreats, and conferences.

Requirements

• Bachelor's degree or equivalent professional training in Business Administration, HR, or a related field.
• Minimum of 4 years of experience in a similar role, preferably within a fast-paced international company.
• Proficiency in Google Suite (Docs, Sheets) or Microsoft Office.
• Strong organizational and prioritization skills.
• Demonstrated tenacity, problem-solving abilities, and a solution-driven mindset.
• Excellent crisis and stress management skills, with the ability to function autonomously.
• Strong collaboration, communication, negotiation, and interpersonal skills.
• High work ethic and adherence to internal policies.
• Adaptability to changing priorities and conditions, with effective coping mechanisms for complexity.
• Analytical approach to problem-solving and experience in developing and implementing processes with minimal guidance.
• Detail-oriented with strong task follow-through and the ability to understand and follow established priorities.
• Flexibility to work irregular hours when needed.
• Work authorization in Malawi is mandatory.

How to Apply

Interested candidates should complete the application form and upload a resume in English, along with a cover letter detailing their interest in Wave and the specific role. We encourage prompt applications as we review them regularly.